Ikeja Electric repositions for growth
Ikeja Electric has embarked on strategic steps aimed at repositioning the business and reinforcing its vision to be the provider of choice wherever energy is consumed.
In the last few months, the electricity distribution company has scaled up the metering programme in order to meet the expectations of our customers and further reduce the agitation on estimated billing. It has also achieved significant strides in human capital development, which is critical to the repositioning programme.
As part of the strategic initiative, the company also embarked on a re-engineering exercise focused on aligning the company's structure with its operating model and optimizing human capital capacity for better efficiency.
A statement signed by Felix Ofulue, Head, Corporate Communications, stated that “one of the key objectives of Ikeja Electric is to create a high performing organization, which satisfies the needs of all of our stakeholders, especially our customers, as we reposition for growth.”
“We wish to assure all our customers that the organization has put in place processes to ensure excellent delivery of quality service to our customers in 2016 and beyond”, the statement added.