Airtel restates commitment to Ondo state, Fetes Customers
To deepen coverage, service quality
Lagos, Nigeria; October 18, 2013: In recognition of the strategic contributions of Ondo State to the development of the Nigerian economy, especially the South-West region, leading telecommunications operator, Airtel Nigeria has restated its commitment to provide quality service to its customers across the state and beyond.
This assurance was given by the Chief Executive Officer and Managing Director of Airtel Nigeria, Segun Ogunsanya, on Friday, at a corporate dinner event organized by the company at Ruby Event Centre, Akure, Ondo State.
He particularly listed network coverage, quality of service, capacity building, corporate social responsibility and exceptional customer experience as key areas of focus in the state.
The CEO who was represented by the Regional Operations Director for West Region, Segun Macaulay, said the company is committed to staying competitive in a fast-changing telecommunications world and promised to keep customers ahead in terms of service delivery that makes good business, social and economic sense.
According to him, the company decided to meet with its customers in the state having recognised the dual contributive role Ondo state has played in the growth of Airtel and its strategic input in the development of the Nigerian economy.
“Ondo State is central to the operations of Airtel and in our quest to recreate a uniquely wholesome telecoms experience in line with our vision of becoming the most loved brand in the daily lives of Nigerians, we are renewing our contract with the Ondo people by empowering them to succeed in life endeavours through our innovative offerings, pocket-friendly tariffs and corporate social responsibility initiatives”, he said.
Ogunsanya further promised to deploy customers' insights into building more robust products that will continue to give the people of Ondo state and environs the technological edge that will enable them thrive in a changing world.
He expressed delight at the gathering, saying that it will help break down the little walls, if any, as well as strengthen connections between Airtel and its esteemed customers. He also thanked the people and government of the state, particularly His Excellency, Governor Olusegun Mimiko for creating an enabling environment for Airtel to thrive.
It will be recalled that barely one month ago, Airtel also hosted its customers in Kwara State, to a gala night at the Orients Restaurants GRA Ilorin. The event, which showcased performances by music and comedy acts, was graced by dignitaries across the state; top government officials, captains of industry, artistes, media professionals, Airtel corporate, prepaid and postpaid customers as well as staff of the company led by the Regional Operations Director, Segun Macaulay.
