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Heritage Bank Opens First Set of Branches, Promises New Banking Experience

By Eric Eghaghe

Heritage Bank, the newest player in the Nigerian banking sector, has opened its first two branches in Marina, Lagos and Dugbe in Ibadan, Oyo State Capital. While the Marina branch went on stream mid-March, the Ibadan office opened for business in the first week of April.

Describing the development as momentous in the life of the new bank, CEO, Mr. Ifie Sekibo, in his welcome address at the Ibadan branch opening, noted that the Nigerian banking landscape has now been primed to witness great development and innovation, especially in the deployment of technology to give the banking public a fresh experience.

According to him, “This is the dawn of a new day in the banking industry as we make history with the full establishment of Heritage Bank. It is a new day that births our offering of trans-generational significance as we commit to helping Nigerians create, nurture and transfer wealth to the significant others in their lives”.

“With the launch of our operational branches, we have signed up to the charter of establishing a bank that is tuned to the discipline of global best practices and the passion of delivering transformational experiences for everyone that honours us with their custom. Our commitment will always be to harness what you have and grow it into what it can be with you and your generations' security in view. We are poised to leverage our over 150 years combined experience, great people and cutting-edge technology to build and most importantly, preserve your heritage, once you choose to partner with us in this unique journey we have embarked on”, Sekibo added.

The Heritage Bank helmsman equally pledged the bank's determination to work with each customer to create a name and heritage for today and future generations. He said this would be achieved through Partnership, People and Process, noting that at the heart of Heritage Bank's aspiration to consistently deliver premium services to its customers lies innovation wrapped in modest elegance and knowledge.

“At Heritage Bank, each guest is unique in all respects and our pledge is to bring you into a world of financial services designed with a deep understanding of your needs and wants. Our people have signed up to the charter of getting knitted to the personal lifestyle of each individual and we are wired with the passion of delivering five star experience and exposure at every point of contact with our clients. For all classes of our customers either at the individual or institutional level, we present a pledge to surpass expectations. We have simplified banking and with our innovative financial products, your money can perform at its maximum potential”.

“We are a tenacious team, committed to delivering distinctive financial services, building on our legacy of innovation and partnership to create, preserve and transfer wealth across generations. We shall create value for all stakeholders using superior market knowledge, operational excellence and a culture of integrity. We are here to share our values of Excellence, Respect for the Individual, Integrity and Innovation with you. We ask that you hold us to this pledge as we open our arms and doors to you”, he further pledged.

In his own remarks, Chairman of the Bank, Akinsola Akinfemiwa, said the bank would readily offer help to SMEs in the area of structuring their operations to be able to access credit for growth, development and sustenance. Heritage Bank, he said, would fill the 'generational banking' space in the nation's financial sector to create generational wealth for lasting development.

Mr. Akinfemiwa further pledged that the bank would assist in project financing and revenue collection in Oyo state, adding that the management chose Ibadan as the first place to open a branch outside Lagos due to its significance to the Southwest and its enterprising populace. He disclosed that more branches, which the bank prefers to call 'Experience Centres,' would be opened in Abuja and Port Harcourt, and other parts of the country soon.

On his part, the Oyo State Governor, Senator Abiola Ajimobi, who was on hand to cut the tape to commission the new Ibadan branch, expressed optimism that the bank would live up to its promise to contribute to the economic development of the state.

“For us in Oyo state, we are happy to welcome Heritage Bank to Ibadan and we look forward eagerly to your promise to help galvanize and rejuvenate our small and medium enterprises so that together, we will be able to build a lasting, prosperous economy for our people to thrive and meet their aspirations”.