Re: Abuja Call Centre Protest

Abuja, Nigeria; June 9, 2011: This morning, Thursday, June 9, 2011, employees at the Call Centre in Asokoro, Abuja, run by one of our service providers, Spanco Nigeria Limited protested a dispute between them and their employer.

Spanco Nigeria Limited has been providing Call Centre Services to Airtel customers in Nigeria.

The Management of Airtel wishes to assure Nigerians that today's incident would not affect the integrity of the network or the quality of service delivery to customers in Abuja area.

While respecting the contractual relationship between Spanco and its employees, Airtel has stepped in to ensure speedy resolution of the crisis in recognition of international best labour practices and the interest of our customers.

At Airtel, one of our core values, as a world class employer of choice and a responsible corporate citizen, is the unwavering commitment to the welfare, personal and professional accomplishments of our employees.

The Management of Airtel regrets the unfortunate incident and restates its commitment to the development of the telecommunications industry in Nigeria.

Rajan Swaroop
CEO & Managing Director
Airtel Networks Limited
About Bharti Airtel Limited
Bharti Airtel Limited is a leading global telecommunications company with operations in 19 countries across Asia and Africa. The company offers mobile voice & data services, fixed line, high speed broadband, IPTV, DTH, turnkey telecom solutions for enterprises and national & international long distance services to carriers. Bharti Airtel has been ranked among the six best performing technology companies in the world by BusinessWeek. Bharti Airtel had over 223 million customers across its operations at the end of April 2011. To know more please visit, www.airtel.com