FIDELITY BANK ESTABLISHES BUSINESS SCHOOL
Fidelity Bank Plc has set up a Business School to redress the perceived inefficiencies in the market and build capacity in the industry. The move will also ensure that every member of the Fidelity team is adequately armed with the required knowledge to effectively compete and win in the market place.
Commissioning the school, Managing Director and Chief Executive Officer, Fidelity bank Plc, Reginald Ihejiahi said that the bank has taken steps to enhance its learning philosophy and training models. He noted that emphasis would be placed on practical learning and self-development.
'Strong weights would now be attached to self facilitated learning both at the individual level as well as that of team (unit/Group/Division) with more emphasis on practical curriculum that actually deepens staff business school model to boost the knowledge and skills of team members in every market we play', he said.
Ihejiahi also announced the appointment of Idris Yakubu, GM, North Bank, Taiwo Joda, Head Large Corporates and Multinationals, Osahon Ogeiva, Head of Telecoms and Edet Eni, Head Office SBU as Deans and heads of faculties of Public Sector School, Value Chain School, Telecoms School and the Consumer Finance School respectively and charged them to live up to their responsibilities.
'As Deans and head of faculty, you will work with Learning & Development to ensure that a comprehensive curriculum of 'how to' programs is prepared to provide bank wide practical training and reference materials on how to win new businesses and deepen the bank's market share in our target business segments; educate on products and services to be offered to each business segment, and guide on how to drive up business volumes and revenues and demonstrate how to measure service and inform on what customers consider in deciding where to take their business'.
He also admonished the students to make good use of the opportunity to develop themselves and become better team members. 'Don't expect to be taught everything, you are expected to learn on your own. The emphasis is on practical learning and when you go back you then lead on your team'.
Earlier in her welcome address, the Executive Director, Shared Services, Chijioke Ugochukwu said that the concept of the business school is in use on a global level and that its significance is in its practical approach to learning. She noted that the idea was discussed and agreed on at the last board retreat as part of strategies to move the bank forward.
She thanked the learning and development school and the out - going ED, Shared Services, IK. Mbagwu for leading on the project and promised to improve on the foundation already laid down by the team. 'I promise to build on the foundation; no going back, everything will be incremental', she said.