The Unsettling Reality Of Lagos State's Healthcare System
The welfare of healthcare workers is paramount, and it's alarming to see the Lagos State Government neglect their concerns. The recent announcement of a three-day warning strike by healthcare workers in Lagos State, under the aegis of several unions, is a testament to the government's failure to address their demands. The strike, which began on December 11, 2024, and will end on December 13, 2024, is a call to action for the government to implement the adjusted Consolidated Health Salary Structure for health workers in the state. Nonetheless, it is equally important to address the poor service delivery by state health workers.
The healthcare system in Lagos has been facing numerous challenges, including inadequate funding, poor infrastructure, and a shortage of skilled healthcare professionals. However, despite these challenges, there is no excuse for the subpar treatment meted out to patients by some state health workers.
Patients have reported being treated with disdain, neglect, and even abuse by healthcare professionals who seem to have lost sight of their oath to care for the sick. It's unacceptable that nurses in the state treat patients as though they're pieces of rags or beggars who come to scavenge at their feet. The lack of empathy, compassion, and professionalism displayed by some healthcare workers is alarming and deplorable.
It is imperative that the Lagos State Government takes immediate action to address the concerns of healthcare workers, including implementing the adjusted Consolidated Health Salary Structure, increasing funding for healthcare infrastructure and equipment, and providing training and development opportunities for healthcare professionals.
However, it is equally important for state health workers to take responsibility for their actions and strive to provide better service delivery to patients. This includes being more empathetic, compassionate, and professional in their interactions with patients. To whom much is given, much is expected. Be that as it may, the state government should also put parameters in place to checkmate the attitudes and service quality of healthcare workers in the state. These parameters include setting regulatory standards and guidelines, monitoring and evaluation, patients feedback mechanisms, penalties for erring workers and training and capacity building.
Ultimately, the welfare of healthcare workers and the quality of healthcare services in Lagos State are inextricably linked. By addressing the concerns of healthcare workers and improving their service delivery, we hope that patients receive the quality care they deserve.
Joshua Bamidele writes from Lagos, Nigeria