Diamond assures customer of enhanced quality service
Diamond Bank Plc has reassured its customers of enhanced quality service delivery and commitment to meet its banking obligations despite the announcement by the CBN that nine commercial banks (inclusive of Diamond Bank) have been barred from foreign exchange transactions for alleged infringement on the Treasury Single Account (TSA) directive last year.
The Bank stated that as a financial institution built on a foundation of sound corporate governance, full disclosure of the outstanding TSA funds were made to the CBN. We are currently engaging with relevant stakeholders, with the support of the Regulator, to resolve this industry-wide issue quickly.
Our primary responsibility is to our customers. This development does not affect customers own deposits, both local and those in foreign currency. It also means that services such as payments – local and international, will go through as normal whenever our customers need to make them. Remittance service will continue as normal and customers can transact anywhere in the world, any time of the day, on their mobile application or internet banking.