Smile Tanzania Leading 4G LTE Innovation with World First

By Smile Telecoms Holdings Ltd
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Today Smile Communications Tanzania (“Smile Tanzania”) ( ) announced the introduction of two 4G LTE innovations to its customers in Tanzania - SmileVoice and SmileUnlimited (

Smile is the first operator in East Africa to offer its customers Voice over LTE services, giving them access to the fast growing Global standard for voice and video calling.

SmileVoice comes in two forms; using a world-first downloadable free mobile App that affords customers with Android and Apple iPhone devices the ability to make SuperClear voice calls over Smile's 4G LTE network, or through the use of a VoLTE-capable handset (such as the latest Samsung devices) plus a Smile SIM card.

SmileUnlimited offers customers 30 days of unlimited access to Smile's SuperFast 4G LTE mobile broadband service.

Mr Eric Behner, Country Manager, Smile Tanzania said, “Smile is the first mobile operator in East Africa to develop and introduce Voice over LTE, plus a world first to develop and introduce a free Voice over LTE mobile application that enables all our customers in Tanzania, with Android and iPhone devices, to experience high-quality voice calls over Smile's network. We are committed to improving the quality of voice and data services in Tanzania, and with SmileVoice our customers can call anyone locally and internationally, just like on any other mobile.”

“With our recently announced funding Smile has expanded its existing 4G LTE network in Tanzania to 7 cities, and now provides 30-days of unlimited access to SuperFast mobile broadband — there is no other provider that is offering its customers such value and convenience,” says Mr Behner.

Elaborating on the SmileUnlimited offering, Mr Behner explained that any unlimited offering is subject to a fair usage policy (FUP). Smile's Fair Usage Policy is very generous and ensures that connectivity will be maintained throughout the 30-day period.

Not only is Smile's pricing more affordable than that of competitor narrowband offerings, but the superior quality of true broadband also makes SmileUnlimited a fitting application of Smile's value proposition of speed, quality, reliability and simplicity.

The free SmileVoice App is a world-first, enabling customers that don't have VoLTE-capable handsets the ability to make reliable Voice over LTE calls when connected to Smile's mobile broadband. “In the Tanzanian market Android is the leading handset and together with the free SmileVoice App, we are ensuring that all our registered customers have a way to experience high-quality voice calls from their mobiles,” says Mr Behner.

To use SmileVoice, customers will be required to have a registered Smile SIM card and active SmileData service. When out of range of the Smile network, the SmileVoice App will enable calls from any device that is connected to the Internet via 3G or Wi-Fi at home or abroad. Customers who make calls when travelling abroad will be charged their local call rates, as if they were calling from home.

Issued by: Eric Behner Smile Communications Tanzania SmileVoice number: +256 662 222 000 Office number: +256 662 100 100 Email: [email protected]

On behalf of: Smile Communications Tanzania Ltd

About SmileVoice Registered Smile customers ( ) can use their one data bundle for SuperFast mobile broadband plus voice calls, video calls and SMSs. All SmileVoice calls are charged per second in MBs to an active data bundle which equates to a Tsh/second rate. For example, when a customer has a 10GB Anytime bundle and makes a one minute local call, the customer will be charged 8MBs from their data bundle, which equates to Tsh62.5/minute. The effective call rate of Tsh1.04/second associated with the 10GB Anytime bundle is one of the lowest local call rates in the market! Customers who activate SmileVoice will get FREE minutes and SMSs every day to make free calls to anyone in Tanzania for a period of 30 days. For more information on SmileVoice please visit

About SmileUnlimited Smile ( ) offers customers the convenience to stay connected to SuperFast 4G LTE mobile broadband for 30 days without the concern of being disconnected. The Smile Fair Usage Policy (FUP) applies and when reached a slower speed will be experienced, however access to applications such as email, online banking and searching information on the internet is still available and a very good experience. Please visit for more information.

About Smile Tanzania coverage Smile ( ) introduced Africa's first 4G LTE mobile broadband service in Tanzania in May 2013, thereby revolutionising the way people in East Africa access the internet. Our customers in Tanzania experience the country's fastest and most reliable SuperFast mobile broadband and SuperClear voice services over LTE with coverage in Dar es Salaam, Arusha, Dodoma, Mwanza, Moshi, Mbeya and Morogoro. For more information please visit