ZAIN CAUTIONS CUSTOMERS ON FRAUDULENT MESSAGES
Zain Nigeria on Thursday advised its subscribers not to respond to any Short Messaging Service received from regular numbers concerning its ongoing promo.
Zain Marketing Director, Mr Mostafa Younes, told the News Agency of Nigeria in Lagos that many fraudulent messages were bound to surface in respect of the company's current promo.
NAN reported that since Zain commenced its marketing initiative tagged 'Wake Up a Millionaire' on March 17, its customers were being bombarded with unsolicited fraudulent messages.
The promo is expected to end on June 21.
Younes said any text message concerning the service provider's promo and winners would come directly from `ZAIN' and not from any regular number that could be seen.
According to him, the issue of fraudulent SMS is phenomenal, as it happens very frequently.
He said Zain was doing all within its power to ensure that these fraudsters do not defraud the company's customers.
Younes said the company would inform the lucky winners only by calling and not through sending of SMS.
“We are monitoring all our networks, whenever there is a bulk of SMS going to our customers, we monitor that.
“And, if we find out that they are fraudulent SMS, we will block the number(s) sending the SMS immediately and we would not allow such number(s) to contact our customers.
'The terms and conditions of the promo are being broadcast daily in different media and that is the only information our subscribers should pay attention to,'' he said. (NAN)