MTN: No increase in price of recharge cards
The face value of all its recharge card denominations remain the same, MTN Nigeria said in a statement on Friday.
Corporate Services Executive, MTN, Wale Goodluck, said, 'We have not effected a price increase and the retail prices of the various denominations of our recharge cards and recharge vouchers remain the same.'
The recharge vouchers come in the following denominations: N1, 500, N750, N400, N200 and N100.
MTN's clarification is coming against the backdrop of reports that MTN recharge cards are being sold at prices above their face value in some parts of the country.
THE RAINBOW established that N100 denominated cards sell at N110 in many areas of Lagos.
'Any such hike,' said Goodluck, 'is contrary to MTN's wishes or knowledge. MTN has a well-established distribution structure and all our authorized partners within this structure are obliged to sell recharge cards at their face value. Any variance from the authorized face value of recharge cards is without MTN's knowledge or authority.'
MTN's 55 million customers can purchase airtime via recharge cards or recharge vouchers as well as through a virtual top up. The airtime recharge options are generally distributed via a very extensive trade and distribution network which has over the years successfully enhanced accessibility to airtime and customer convenience.
Goodluck assured customers that the company is currently working assiduously to arrest the situation. In the meantime, he said 'We urge our esteemed customers in the affected areas to explore other options of purchasing airtime such as MTN Virtual Top Up (VTU) or MTN Auto-Top Up.'