Unity Bank hires 300 new staff to enhance service delivery, process improvement

By The Citizen

Unity Bank Plc has announced the disengagement of over 170 staff and have also recruited over 300 new staff, mostly at entry level and experienced hires.

The exercise is in a bid to Right Size its workforce and position the Bank for sustainable quality banking services across its entire branch network.

The development of the Bank's Human Resource is one of the key areas identified as part of the objectives that the Bank's just concluded Capital Raising exercise will address

According to the Executive Director, Secretariat & Services, Mrs. Aisha Abraham, 'our people are our greatest assets; we consistently strive for training and rejuvenation of our workforce - constantly introducing a steady mix of promising young talents and experienced professionals. Our goal is to be able to offer quality services to our customers through a team of dedicated and resourceful staff at all times.'

The quest for this has led the Bank to carry out structural and personnel realignments with decision making and service delivery processes running along Strategic Business Units, a highly effective model that is business focused, leading to specialization, better understanding of the market and responsibility accounting. This is a deviation from the traditional geographic business unit structure and is one of the changes the Bank has adopted to ensure that it has a 360-degree view of the market and proffer solutions that fit its vision.

Mrs. Abraham also disclosed that the Bank is driven by the Vision to be The Retail Bank of Choice in the Nigerian Banking Industry.

With 240 branches spread across the country and Nigeria’s 7th largest bank by business locations, Unity Bank is one of the largest employers of labour in Nigeria and a major contributor to its gross domestic product (GDPs).

Unity Bank had also recently declared a Pre-Tax profit of N7.9bn representing an over 81% increase in its half year unaudited accounts compared to the same period in 2013.